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RETURNS + EXCHANGES

Original Paintings

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All original paintings are final sale.

Commissioned Products

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All commissioned products are final sale.

 

Damage or Defect

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JCHASSIE/ART stands behind their products and wants you to be excited about your new purchase.

  • If your art or product appears defective or damaged in any way, please contact us immediately and we will make it right.

  • Please note that we will only be able to offer support if you contact us within 14 days of you having received the product.

 

For Any Reason

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If you need to return an item purchased at JCHASSIE/ART, please ensure the following conditions are met prior to initiating a return.

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  • The product must be undamaged/unworn and in the original packaging

  • You must ship the product back to us to receive a full refund.

    • If the product is damaged or lost in return transit, JCHASSIE/ART is not responsible.

    • We encourage you to ship with an approved parcel carrier and to acquire insurance prior to shipping.

  • The return process must be initiated within 14 days of you having received the product.

To begin the return process, please message us using the provided contact form

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