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RETURNS + EXCHANGES

Original Paintings

All original paintings are final sale.

Commissioned Products

All commissioned products are final sale.

 

Damage or Defect

JCHASSIE/ART stands behind their products and wants you to be excited about your new purchase.

  • If your art or product appears defective or damaged in any way, please contact us immediately and we will make it right.

  • Please note that we will only be able to offer support if you contact us within 14 days of you having received the product.

 

For Any Reason

If you need to return an item purchased at JCHASSIE/ART, please ensure the following conditions are met prior to initiating a return.

  • The product must be undamaged/unworn and in the original packaging

  • You must ship the product back to us to receive a full refund.

    • If the product is damaged or lost in return transit, JCHASSIE/ART is not responsible.

    • We encourage you to ship with an approved parcel carrier and to acquire insurance prior to shipping.

  • The return process must be initiated within 14 days of you having received the product.

To begin the return process, please message us using the provided contact form

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