RETURNS + EXCHANGES
Original Paintings
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All original paintings are final sale.
Commissioned Products
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All commissioned products are final sale.
Damage or Defect
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JCHASSIE/ART stands behind their products and wants you to be excited about your new purchase.
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If your art or product appears defective or damaged in any way, please contact us immediately and we will make it right.
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Please note that we will only be able to offer support if you contact us within 14 days of you having received the product.
For Any Reason
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If you need to return an item purchased at JCHASSIE/ART, please ensure the following conditions are met prior to initiating a return.
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The product must be undamaged/unworn and in the original packaging
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You must ship the product back to us to receive a full refund.
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If the product is damaged or lost in return transit, JCHASSIE/ART is not responsible.
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We encourage you to ship with an approved parcel carrier and to acquire insurance prior to shipping.
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The return process must be initiated within 14 days of you having received the product.
To begin the return process, please message us using the provided contact form